Purchases and subscriptions
Apple processes Prana purchases. You can manage subscriptions in your Apple account settings; email us if a purchase does not appear in the app.
Prana support
Need a hand with Prana?
For questions about a session, purchase, Apple Watch, or privacy, send us a note and we’ll help point you in the right direction.
Email us
hello@mindmappings.coInclude your device model and iOS version when they are relevant. Please do not send passwords, payment details, or health data.
A good place to start
A few useful details.
Apple Watch and Apple Health
Heart-rate context is optional during supported sessions, and Health permissions remain under your control in iOS settings. Read the Privacy Policy for the current details.
Common questions
A few quick answers.
Where can I manage or restore a subscription?
Prana subscriptions are handled through Apple. You can manage Apple subscriptions from your Apple account settings. If a purchase does not appear in Prana, contact support with the non-sensitive details of the issue.
Does Prana work with Apple Watch?
Prana can provide optional Apple Watch heart-rate context during supported sessions. Apple Watch and Apple Health features require compatible devices and the permissions you choose to grant.
How does Prana handle health data?
Apple Health access is optional. Read the Prana Privacy Policy for the current explanation of how health-related data and permissions are handled.