Prana Help Center
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Clear answers for using Prana, managing an Apple purchase, understanding Apple Watch and Apple Health features, and getting in touch.
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Getting started
What is Prana?
Prana is a guided breathwork and pranayama app for iPhone. It provides breathing exercises with visual pacing, audio guidance, customizable settings, and optional Apple Watch heart-rate context during supported sessions.
Read articleApple Watch and Apple Health
How does Prana use Apple Watch heart-rate context?
After you enable Apple Watch heart rate and finish setup, Prana can show heart-rate context during sessions. It is personal wellness context, not medical advice, diagnosis, or monitoring.
Read articleAccount and billing
How do I manage or cancel a Prana subscription?
Prana subscriptions purchased through the App Store are managed through your Apple account settings. Apple controls renewal, cancellation, billing details, and the timing of subscription changes.
Read articlePrivacy and support
How do I contact Prana support?
Contact Prana for help with the app, an Apple purchase, Apple Watch or Apple Health context, privacy, or a technical issue. Include a concise description and non-sensitive device details when relevant.
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Getting started
What Prana is, the optional breathing test, how to choose a practice, and free and paid access.
What is Prana?
Prana is a guided breathwork and pranayama app for iPhone. It provides breathing exercises with visual pacing, audio guidance, customizable settings, and optional Apple Watch heart-rate context during supported sessions.
How do I choose a breathing exercise in Prana?
Choose a breathing exercise by how you want to feel and by what feels comfortable. Prana groups techniques around calming, focusing, cooling, and energizing practice, with guidance for each session.
How do free and paid access work in Prana?
Prana is free to download and offers in-app purchases through Apple. The current price, billing cadence, trial terms, and paid-feature details are shown in the app before you complete a purchase.
How does Prana’s breathing test work?
Prana’s optional breathing test asks you to hold the screen while you make a slow, controlled exhale. It gives guided practice a starting point and is not a medical assessment.
Sessions and techniques
Guided sessions, personalization, breathing techniques, reminders, and progress.
How do guided breathing sessions work in Prana?
Prana guided sessions help you follow a breathing pattern with visual pacing and clear guidance. Available sessions can also include voice guidance and nature soundscapes.
What can I customize in a Prana breathing session?
Prana lets you personalize available session settings such as session length, breathing pace, voice guidance, and soundscape. The options can vary by technique and version of the app.
Which breathing techniques are included in Prana?
Prana includes guided breathing techniques inspired by pranayama and modern breathwork, including Box Breathing, 4-7-8 Breathing, Equal Breathing, Alternate Nostril Breathing, Ocean Breath, and more.
How do reminders and progress work in Prana?
Prana includes reminders, streaks, and progress tracking to help you return to a breathing practice. These tools are optional supports for consistency, not a measure of your health or performance.
Apple Watch and Apple Health
Optional heart-rate context, Health permissions, HRV, and device compatibility.
How does Prana use Apple Watch heart-rate context?
After you enable Apple Watch heart rate and finish setup, Prana can show heart-rate context during sessions. It is personal wellness context, not medical advice, diagnosis, or monitoring.
How do Apple Health permissions work with Prana?
Apple Health sync is optional. When enabled, Prana saves completed sessions as Mindful Minutes. Apple Watch heart-rate setup requests additional permissions separately.
Does Prana use HRV data?
After optional Apple Watch heart-rate setup, Prana may record HRV when your device provides a sample during a session. HRV is personal context, not a diagnosis or a measurement of treatment outcomes.
Can I use Prana without an Apple Watch?
Yes. Apple Watch heart-rate context is optional. You can use Prana’s guided breathing sessions, techniques, timers, and available customization without an Apple Watch or Apple Health access.
Account and billing
Optional sign-in, subscriptions, restored purchases, and App Store refunds.
Do I have to sign in to use Prana?
No. You can complete onboarding and use Prana, including all free features, without signing in. Your practice stays on this device unless you choose to sign in and sync it.
How do I manage or cancel a Prana subscription?
Prana subscriptions purchased through the App Store are managed through your Apple account settings. Apple controls renewal, cancellation, billing details, and the timing of subscription changes.
How do I restore a Prana purchase?
Prana uses Apple billing information to recognize eligible purchases. If a purchase does not appear in the app, use the app’s available restore-purchase option and contact Prana if the issue continues.
How do refunds work for Prana purchases?
For Prana purchases made through the Apple App Store, refunds are governed and processed by Apple under Apple’s policies. Prana cannot control Apple refund decisions.
Privacy and support
Data handling, AI Coach, privacy requests, and contacting Prana.
How does Prana use my data?
Prana uses limited information to operate, maintain, secure, and improve its services. Depending on the features you use, this can include account details, session data, subscription status, support messages, and optional Apple Health data.
How do I request access to or deletion of my Prana data?
You can request access to, correction of, or deletion of personal information associated with Prana through support. Requests are subject to applicable legal exceptions, and Prana may need to verify your identity.
How does AI Coach handle my prompts?
AI Coach sends your prompt, recent chat context, and selected practice preferences to Prana’s AI service to generate a response. Do not submit highly sensitive personal information.
How do I contact Prana support?
Contact Prana for help with the app, an Apple purchase, Apple Watch or Apple Health context, privacy, or a technical issue. Include a concise description and non-sensitive device details when relevant.